Educational and printed publications, namely, textbooks, books, journals, magazines, brochures, manuals, training manuals, teaching guides, teaching materials, instructional manuals, pamphlets, booklets, workbooks, white papers, newsletters, articles, posters, worksheets, binders, educational learning cards, flash cards, activity cards, activity books, story books, puzzle books, educational card games, job aides, and questionnaires in the field of business, management, business management, supervisory and interpersonal skills, sales, sales techniques, sales strategies, sales skills development, sales training, customer service, customer relations, sales consulting, service quality, business training, negotiations, employee training, employee education, problem solving, conflict resolution, leadership, organizational management, career training, business performance and business education

Computer software for use in training and education in the fields of business, management, business management, supervisory and interpersonal skills, sales, sales techniques, sales strategies, sales skills development, sales training, customer service, customer relations, sales consulting, service quality, business training, negotiations, employee training, employee education, problem solving, conflict resolution, leadership, organizational management, career training, and business education; computer software that provides the user with self-assessment examinations upon completion of training in the fields of business, management, business management, supervisory and interpersonal skills, sales, sales techniques, sales strategies, sales skills development, sales training, customer service, customer relations, sales consulting, service quality, business training, negotiations, employee training, employee education, problem solving, conflict resolution, leadership, organizational management, career training, business performance and business education; pre-recorded videotape cassettes, audio tapes, and CDs featuring training materials and presentations in the fields of business, management, business management, supervisory and interpersonal skills, sales, sales techniques, sales strategies, sales skills development, sales training, customer service, customer relations, sales consulting, service quality, business training, negotiations, employee training, employee education, problem solving, conflict resolution, leadership, organizational management, career training, business performance and business education; downloadable electronic publications in the nature of newsletters, job aides, white papers and research reports delivered via electronic mail concerning business, management, business management, supervisory and interpersonal skills, sales, sales techniques, sales strategies, sales skills development, sales training, customer service, customer relations, sales consulting, service quality, business training, negotiations, employee training, employee education, problem solving, conflict resolution, leadership, organizational management, career training, business performance and business education

Sales consulting services in the fields of business, management, business management, supervisory and interpersonal skills, sales, sales techniques, sales strategies, sales skills development, sales training, customer service, customer relations, customer relations consulting, service quality, business training, negotiations, employee training, employee education, problem solving, conflict resolution, leadership, organizational management, career training, and business education; customer service consulting in the fields of business, management, business management, supervisory and interpersonal skills, sales, sales techniques, sales strategies, sales skills development, sales training, customer service, customer relations, sales consulting, service quality, business training, negotiations, employee training, employee education, problem solving, conflict resolution, leadership, organizational management, career training, business performance and business education

Educational services, namely, arranging, conducting and providing classes, workshops, seminars, and training classes in the field of business, management, business management, supervisory and interpersonal skills, sales, sales techniques, sales strategies, sales skills development, sales training, customer service, customer relations, sales consulting, service quality, business training, negotiations, employee training, employee education, problem solving, conflict resolution, leadership, organizational management, career training, business performance and business education; providing online publications in the nature of newsletters, white papers and articles in the fields of business, management, business management, supervisory and interpersonal skills, sales, sales techniques, sales strategies, sales skills development, sales training, customer service, customer relations, sales consulting, service quality, business training, negotiations, employee training, employee education, problem solving, conflict resolution, leadership, organizational management, career training, business performance and business education; providing educational training services via a global computer network in the fields of business, management, business management, supervisory and interpersonal skills, sales, sales techniques, sales strategies, sales skills development, sales training, customer service, customer relations, sales consulting, service quality, business training, negotiations, employee training, employee education, problem solving, conflict resolution, leadership, organizational management, career training, business performance and business education; education services, namely, providing non-downloadable webinars in the fields of business, management, business management, supervisory and interpersonal skills, sales, sales techniques, sales strategies, sales skills development, sales training, customer service, customer relations, sales consulting, service quality, business training, negotiations, employee training, employee education, problem solving, conflict resolution, leadership, organizational management, career training, business performance and business education

Beers; mineral and aerated waters and other non-alcoholic drinks; fruit drinks and fruit juices; syrups and other preparations for making beverages.

Medical services; veterinary services; hygienic and beauty care for human beings or animals; agriculture, horticulture and forestry services;

Paper, cardboard and goods made from these materials, not included in other classes; printed matter; bookbindingmaterial; photographs; stationary; adhesives for stationary or household purposes; artists' materials; paint brushes; typewriters and office requisites (except furniture); instructional and teaching material (except apparatus); plastic materials for packaging (not included in other classes); printers' type; printing blocks;

Rubber lined metal pipes for slurry transportation; common metals and their alloys; metal building materials; transportable buildings of metal; materials of metal for railway tracks; non-electric cables and wires of common metal; ironmongery, small items of metal hardware; pipes and tubes of metal; safes; goods of common metal not included in other classes; ores, bunkers, hoppers and bins of metal; chutes of metal

Rubber lining for machines, grinding mills, concrete mixers and other goods for wear resistant purposes; rubber sheets and other moulded rubber products

Building construction; repair; installation services