Seating furniture for offices; visitor's chairs; visitor's armchairs; conference chairs.

Syringes for medical purposes.

Technical support services, namely, troubleshooting of and advising with respect to computer hardware, computer software, communications equipment,DECEMBER 2011 CIPC PATENT JOURNAL 775 communications services, Internet access technology, and Internet portal usage issues.

Scientific apparatus and instruments; computer software and hardware; mobile phone and tablet application software; computer operating systems; artificial intelligence software; machine learning software; computer software and hardware for process analytical technologies, industrial automation, industrial process improvement, improvement of industrial efficiencies, control of industrial processes, batch process automation, continuous process automation, discrete process automation, machine automation and manufacturing execution systems; software for the design, analysis and control of product manufacturing processes through the measurement of critical process parameters or quality attributes for quality control purposes; factory automation software; integrated software packages for use in the automation of laboratories; computer software and hardware for the analysis of industrial processes; computer software and hardware for the analysis of product quality attributes; software to monitor quality control; software in connection with analysing process efficiency; software for modelling flowsheets and flowcharts for product or process development; information technology devices and technology for use in connection with measuring, detecting, monitoring and controlling apparatus, robotics, machinery and instruments; software for use in measuring, detecting, controlling and monitoring of apparatus, robotics, machinery and instruments; software in connection with designing, analysing and controlling manufacturing processes; CAD CAM software; computer software and hardware for use in configuring and programming machine vision systems, servo systems and robotics; computer software and hardware for use in connection with product serialisation; machine vision systems such as those used for barcode reading, product orientation, product sizing and identification of contaminants; fraud detection software; computer software and hardware for use in connection with identifying counterfeit products and money; computer software and hardware for use in connection with analysing, monitoring and improving healthcare process; computer software and hardware for use in connection with monitoring and DQDO\VLQJDQLQGLYLGXDO�VKHDOWKDQGWKHSURJUHVVLRQof illnesses; computer software and hardware for use in connection with identifying and diagnosing illnesses and diseases; computer software for data collection, analysis, processing, mapping, prediction, modelling, warehousing, mining, encryption and security; software connected with the capture, storage and analysis of product quality data; software connected with the capture, storage and analysis of process data; computer programs for project and database management; data storage devices; data banks; data processors; downloadable electronic publications including those about computer software, computer hardware, process analytical technologies, product quality analysis, product quality control, industrial process automation, industrial process improvement, identifying fraud, identifying counterfeiting, using software to monitor healthcare, using software to diagnose and monitor illnesses, industrial machinery, robotics, electrical systems, servo mechanisms and machine vision systems.

Scientific and technological services and research and design relating thereto; engineering services; industrial analysis, research and design services; design of electrical systems; design of servo mechanisms; quality control, improvement, analysis and authentication services; computer based technological assessment services for the improvement of industrial processes; industrial assessment services for the improvement of industrial processes; technological services relating to batch process automation, continuous process automation, discrete process automation, machine automation and manufacturing execution systems; technological services relating to machine vision systems such as those used in barcode reading, component identification, attribute measurement and identification of contaminants; technological and industrial assessments of potential hazards; design of computer hardware and software; computer technology consultancy; rental of computer software; installation of computer software; consultancy services relating to process analytical technologies and product quality control; software as a service (SAAS) and platform as a service (PAAS); SAAS and PAAS for use in connection with process analytical technologies, product quality control, industrial process control, industrial process improvement, industrial automation, industrial machinery control, robotics control, controlling servo mechanisms, identifying fraud, identifying counterfeiting, flowsheet modelling, data collection, data analysis, data processing, data mapping, data prediction models, monitoring healthcare and diagnosing illnesses; research and development connected with process analytical technologies, industrial automation, industrial process improvement, industrial machinery, industrial robotics, servo mechanisms, machine vision systems; data warehousing, mining, encryption, security, analysis and storage; technical and industrial data analysis; advice, information and consultancy in relation to the aforesaid.

Medical preparations for the treatment of cancers and immune diseases.

Customer relationship management services; business performance management services, namely, gathering, analyzing, assessing, and managing information UHODWLYHWRFOLHQWV�ZRUNIRUFHTXDOLW\FRQWURODQGknowledge; inventory control services; inventory managemeQWVHUYLFHVLQWKHILHOGRIFOLHQWV�products; order taking, processing, and fulfillment services; arranging for and coordinating storage, pickup, delivery, and transportation of documents, packages, parcels, and freight via air, ship, rail, truck, or other ground carriers; return management services,DECEMBER 2011 CIPC PATENT JOURNAL 536 namely, management of returned merchandise; administration, billing, and reconciliation of accounts for clients; providing consumer product information for clients to customers with respect WRVXFKFOLHQWV�SUoducts and services via telephone, e-mail, Internet, or any other form of communications media; customer service in the ILHOGRIUHVSRQGLQJWRFOLHQWV�FXVWRPHUV�LQTXLULHVDQGLVVXHVUHODWLQJWRVXFKFOLHQWV�products and services; telemarketing services; customer acquisition services, namely, inbound up-selling and cross-VHOOLQJRIFOLHQWV�SURGXFWVand services; staffing services, namely, staffing technical and support employees; business, business information, business management, business organization, business technology consulting and advisory services.

Organization and conducting of workshops, working groups and training activities in the fields of expertise and financial analysis, corporate business and financial management, customer loyalty, management and enhancement of customer relations at points of sale; arranging and conducting of events, exhibitions, shows, conferences, conventions, colloquiums, seminars (for education or awareness raising) on issues of customer loyalty, management and enhancement of customer relations at points of sale; production, filming, editing and rental of audiovisual works on all magnetic, numerical and digital media; production and rental of phonographic recordings on all magnetic, numerical and digital media; editing, publishing and lending of books, journals, magazines, newspapers, pamphlets.

Apparatus for recording, transmitting, reproducing sound, images or data; CD-ROMs; DVD-ROMs; computer software; software packages; data processing apparatus and equipment; computers; electronic and digital information terminals; electronic and digital interactive terminals; telephone apparatus and instruments; voice and multimedia servers; magnetic encoded, laminated or microchip cards for commercial and/or financial use; apparatus for the use of a magnetic card, namely software for the operational management of portable magnetic and electronic cards; automatic vending machines; mechanisms for coin-operated apparatus; fixed and portable payment and cash collection terminals; computer and electronic payment and cash collection apparatus and instruments; electronic purses.

Advertising; advertising by mail order; direct advertising by distribution of samples, mail, prospectuses and printed advertisements; radio advertising, television advertising, advertising through the press; advertising via telematic networks; on-line advertising on global and private communication networks like the Internet, Intranet and Extranet; publication of advertising texts; bill-posting; rental of access time to communication means of all kinds for advertising; business organization, animation, administration and management; operational business assistance to companies for their business development; business advice, inquiries and information; efficiency experts; market studies and research; analysis and processing of data obtained from market and consumer behavior studies; polls, surveys and studies relating to consumer satisfaction; opinion polls and surveys; provision of statistical information relating to business; accounting; office functions; document reproduction; newspaper subscription services for third parties; employment agencies; computer file management; systemization of information into computer databases; arranging and conducting of competitions, exhibitions, shows, seminars, congresses and enhancement of customer relations at points of sale; marketing and telemarketing operations; sales promotion for others by means of customer loyalty schemes; organization, conducting, management and follow-up of promotional and advertising operations with a view to customer loyalty.