Administration of a partnership program for enabling participants to obtain discounts on goods and receive improved services; Administration of a partnership program for enabling participants to provide improved services through discounts on goods and services; Customer loyalty services for commercial, promotional and/or advertising purposes; Providing information on marketing, sales, promotional, incentive award and loyalty programs for individuals and businesses.

Software which provides cloud based video conferencing capabilities, namely, video, audio, data collaboration, and text chat; Software which provides persistent collaboration and communications environments through allowing users to communicate in both real time and asynchronous modes, with one or multiple other users, via text, voice, or video; Software which provides a contextual repository of communications artifacts in the nature of a computer software platform with a database housing users and call detail information that enable users to review previous communications sorted or selected by participants, subject, date/time, and other parameters; Downloadable mobile application and desktop software for telecommunications, namely software used to connect business applications with telecommunications services providers through video conferencing, voice, video data, teleconferencing and online messaging;

Computer software for use in the operation, management and reporting of telecommunications contact centers; Computer software for providing telecommunications contact centers with cloud-based services and social media access in its operation, management and reporting

Non-downloadable software platform for contact center and customer interaction management, namely, a software platform that provides intelligent multichannel routing, distributing, queuing, auditing, real-time reporting, tracking, recording and storage of all customer interactions across every customer interaction channel, namely, voice, email, SMA, web chat, social media and text and that stores and manages customer data; Providing cloud-based, online non-downloadable software for management of contact center platforms; Providing on-line non-downloadable software that allows users to utilize VOIP communication services, instant messaging communication services, and video communication services; Providing on-line, non-downloadable software for communication via the internet; Providing on-line, non-downloadable software for enabling subscribers to communicate via the internet; Providing on-line non-downloadable software for live chat; Providing on-line non-downloadable software for real-time customer support, customer service and customer engagement; Providing on-line non-downloadable software that allows customers to converse with a customer service representative in real time via live chats

Application service provider (ASP) featuring software for use in telephony and messaging applications namely, a hosted software service used to connect VOIP telephone handsets or software based telephone applications through the internet for the purpose of making telephone calls; Application service provider (ASP) featuring software for persistent collaboration and communications environments through allowing users to communicate in both real time and asynchronous modes, with one or multiple other users, via at least one of text, voice, and video; Application service provider (ASP) featuring software which provides a contextual repository of communications artifacts that enable users to review previous communications sorted or selected by participants, subject, date/time, and other parameters; Application service provider (ASP) featuring software which provides programming and interface tools to connect communications services with business applications providing open, configurable connections of cloud-based solutions and capabilities as well as on-premise solutions and capabilities namely, telecommunications software used to connect a user's business applications with telecommunications services providers through the means of at least one of video conferencing, voice, video data, teleconferencing and video conferencing, online messaging and collaboration in the nature of computer desktop, mobile or tablet device video transmission or audio transmission, and text messaging in the nature of internet based text transmission using a desktop, mobile or tablet device.

Cloud telecommunication services in the nature of providing access to telecommunication networks

Business communication interfaces for computers and multimedia devices, and collaboration software applications that manage multiple interactions and channels of communications in any media, including voice, video, instant messaging, e-mail and social media, and integrates with enterprise and social media contacts, e-mail accounts, instant messaging sessions, voice, video and data conferencing application; software platform for providing communication devices with uniform access to communication applications; software for integrating communication devices with communication applications; software for performing application integration; client software for providing user interface between and integration of communication devices to communication applications; software for providing on-line access to cloud based services in the field of enterprise communications; an application development platform for the addition, deployment and integration of collaboration applications across multiple communication systems and devices; an application development platform providing third party call control, flexible call leg and serial forking communications functions, database persistence, support for connections to additional applications, presence services; engagement design, work assignment call reconstruction and real-time speech support; customer and enterprise data repositories (Context Store), native mobile and mobile web applications, web collaboration, SMS, email, and text interactions, SMS/text alerts and notifications, click to call, click to video chat, visual workflow design and workflow automation; an application development platform for the direction and redirection of information, monitoring of words and other information exchanged in a communications system, capture and distribution of logistical information; and identification and classification of customers; computer software for comprehensive integrated application platforms, management tools, and services to enable rapid development and deployment of solutions on premise or in private or public clouds by enterprise and service providers

Providing cloud-based services, namely, development and testing of communications and collaboration applications; scientific and technological engineering services in the fields of telecommunications; monitoring of computer software; providing online non-downloadable software applications that manage voice, video and data communications over a computer network; providing access to virtual hardware, software, and data storage services in a virtual environment, namely, providing virtual computer systems and virtual computer environments through cloud computing; providing a cloud-based laboratory environment, namely, providing virtual computer systems and virtual computer environments through cloud computing; providing computer software design services, technical support services in the nature of troubleshooting of computer software problems, and managing the web sites of others, all the foregoing providing in the fields of communications, local area and wide area networks, data processing centers, and video conferencing networks; design, implementation, installation, management and maintenance of local and wide area networks, and virtual private networks, namely, planning and development of electronic communications networks

Cloud telecommunication services in the nature of providing access to telecommunication networks; telecommunications and global computer network services, namely electronic, digital and wireless transmission services of data, voice and video; electronic store-and-forward messaging services; wireless digital messaging; network conferencing and video teleconferencing services; multimedia network conferencing services; voice over IP routing (VOIP) services; electronic data interchange services

Computer software platform for providing users with uniform access to communication applications; software for creating, delivering, deploying, integrating and managing service, applications and features; software for managing, orchestrating and sequencing sessions, calls or interactions between users, devices or applications; software for managing, deploying, configuring and initializing real time and non-real time multimedia communications software; software for managing profiles of users, determining specific access to applications and capabilities, security and control; software for collecting, aggregating and delivering multimodal, multimedia presence and contextual information from multiple sources; software which provides unified communication capabilities, voice, video data, conferencing, messaging, collaboration; business communication interfaces for computers and multimedia devices, and collaboration software applications that manage multiple interactions and channels of communications in any media, including voice, video, instant messaging, e-mail and social media, and integrates with enterprise and social media contacts, e-mail accounts, instant messaging sessions, voice, video and data conferencing application; software platform for providing communication devices with uniform access to communication applications; software for integrating communication devices with communication applications; software for performing application integration; client software for providing user interface between and integration of communication devices to communication applications; software for providing on-line access to cloud-based services in the field of enterprise communications; computer software for the control and operation of fixed and wireless communication for transmission of voice, video and data via packet or circuit switching; telecommunications equipment, namely, chassis, blades, boards, power supplies, fans, telephones, radios, modems, modem cards, fax modem cards, pagers; video conferencing equipment, namely, video cameras, monitors and printed circuits