Computer programs and computer software; computer programs and computer software that connects data and processes across marketing, sales, service, commerce and customer data to deliver a connected customer experience; computer programs and computer software for the on-premise and/or remote processing and analysis of marketing, sales, service, commerce and customer data for the purpose of real-time, ad-hoc and strategic business decision making; customer relationship management software; all of the above also for operation by way of a cloud computing model.

Systematic ordering of data and information in computer databases for the internet and for business on-premise use relating to the development, creating, programming, implementing, performance, production, distribution, sale, application, use, function, handling, modification, maintenance, rental, updating, design and outsourcing of computer programs and computer software; systemisation of data and information in computer databases for the internet; systemisation of data and information in computer databases for business on-premise use in relation to the creation, development and design of computer programs and computer software in the nature of software for the on-premise and/or remote processing of business transactions; systemisation of data and information in computer databases for the analysis of business data, for the purpose of real-time, ad-hoc and strategic business decision making, for support, sales, service, marketing, commerce, and customer data, and for analysis and direct data processing applications; all of the above also for operation by way of a cloud computing model.

Creating, development and design of computer programs and computer software, in particular for commercial functions, including for the on-premise and/or remote processing of business transactions, for the analysis of business data, for the purpose of real-time, ad-hoc and strategic business decision making, for support, sales, service, marketing commerce and customer data, and for customer relationship management; all of the above also for operation by way of a cloud computing model; providing computer software as a service and/or by way of cloud computing, including software for the on-premise and/or remote processing of business transactions, for the analysis of business data, for the purpose of real-time, ad-hoc and strategic business decision making, for support, sales, service, marketing commerce and customer data, and for customer relationship management; implementation, maintenance, rental, outsourcing and care of computer programs and software; updating and maintenance of computer programs and computer software, in particular programs relating to the development, creation, programming, execution, function, production, disseminating, distribution, application, use, operating, handling, modifying, sale, maintenance, rental, updating, design and outsourcing; technical consultancy with regard to the creating, development, use and application of computer programs and software; research in the field of computer programs and software; hosting services.

Printed materials, namely, catalogs, manuals, and operating instructions, featuring information on the operation of computer software

Printed material for software and data processing programs, namely manuals, catalogs, user guides and operating instructions

Training in the use of data warehousing programs

Creating, development and design of computer programs and computer software, in particular for commercial functions, including for data warehousing, the on-premise and/or remote analysis of business data, for the purpose of real-time, ad-hoc and strategic business decision making, development and design of computer programs, and computer software for ram data processing (in-memory data processing), for ram data management (in-memory data management), for analysis and direct data processing applications, for the creation, development and design of ram databases (in-memory databases), in particular on a real-time basis, for readouts on a real-time basis, and for the rapid evaluation of transaction data, all of the above also for operation by way of a cloud computing model; providing computer software as a service and/or by way of cloud computing, including software for data warehousing, for the on-premise and/or remote analysis of business data, for the purpose of real-time, ad-hoc and strategic business decision making; creation, development and design of computer programs and software for ram data processing (in-memory data processing), for ram data management (in-memory data management), for analysis and direct data processing applications, for the creation, development and design of ram databases (in-memory databases), in particular on a real-time basis, and for readouts on a real-time basis, and for the rapid evaluation of transaction data; implementation, maintenance, rental, outsourcing and care of computer programs and software; updating and maintenance of computer programs and computer software, in particular programs relating to the development, creation, programming, execution, function, production, disseminating, distribution, application, use, operating, handling, modifying, sale, maintenance, rental, updating, design and outsourcing; technical consultancy with regard to the creating, development, use and application of computer programs and software; research in the field of computer programs and software; hosting services

Computer programs and computer software; computer programs and computer software for data warehousing; computer programs and computer software for the on-premise and/or remote analysis of business and other data, and for the purpose of real-time, ad-hoc and strategic business decision making; computer programs and computer software for ram data processing (in-memory data processing), for ram data management (in-memory data management), for analysis applications for the creation, development and design of ram databases (in-memory databases), in particular on a real-time basis, for readouts on a real-time basis, and for the rapid evaluation of transactional and other data, all of the above also for operation by way of a cloud computing model; data carriers containing computer software, including tapes, discs and cards

Systematic ordering of data and information in computer databases for the internet and for business on-premise use relating to the development, creating, programming, implementing, performance, production, distribution, sale, application, use, function, handling, modification, maintenance, rental, updating, design and outsourcing of computer programs and computer software; systemisation of data and information in computer databases for the internet and for business on-premise use in relation to the creation, development and design of computer programs and computer software in the nature of software for data warehousing, for the on-premise and/or remote processing of business transactions, for the analysis of business data, for the purpose of real-time, ad-hoc and strategic business decision making, for RAM data management (in-memory data management), for analysis and direct data processing applications, and for the creation, development and design of RAM databases (in-memory databases), in particular on a real-time basis, for readouts on a real-time basis, and for the rapid evaluation of transaction data, all of the above also for operation by way of a cloud computing model

Training in the use of data processing programs.