Financial affairs; monetary affairs; banking services including home, internet and remote banking; financial sponsorship; insurance and finance services including such services provided over the internet or any other electronic network, discount services including discount card services; issue and redemption of tokens, vouchers and points; issuance of tokens of value as a reward for customer loyalty; providing cash and other rebates as part of a customer loyalty program; credit card services; charge card services; pre-paid purchase card services, including processing electronic payments made through prepaid cards; insurance, financing and guarantee services relating to telecommunications and communications apparatus and instruments; provision of electronic and online financial services, including electronic fund transfer services and secure on-line monetary transaction facilities; providing an internet website portal in the field of financial transaction and payment processing; processing financial transactions via a global computer network; providing multiple payment options by means of customer-operated electronic terminals available on-site in retail stores; provision of investment and fund management information; administration of funds and investments; stock, shares and bond information and brokerage services; provision of information and advisory services relating to monetary affairs and the aforementioned services, including the provision of information from a computer database, the internet or other electronic network; provision of information and advice for the prospective purchasers of commodities and goods, all related to payment terms and insurance; real estate affairs.

Advertising and promotion services; loyalty card services; organisation, operation and management of customer loyalty schemes; organisation, operation and supervision of sales and promotional incentive schemes; retail, wholesale, franchising and merchandising services; retail and wholesale services including telephonic, computerised and electronic retailing and ordering services; offering for sale and the sale of goods and services in the retail and wholesale trade; online retail store services for downloadable ringtones; the bringing together, for the benefit of others, of a variety of goods and services enabling customers to conveniently view and purchase those goods and services, including such services provided on-line from a computer database, the internet or other electronic, wireless or transmission means; arranging and conducting of exhibitions for business purposes; business management; business administration; business research; business strategy and planning services; business consultancy services; collection and dissemination of business, commercial, statistical and/or marketing information; distributorship services; database management services; news clipping services; economic forecasting, marketing, market research, market analysis and survey services; publication of information; provision of trade information; provision of directory services; information and advisory services in relation to the aforementioned services

Data processing equipment, including calculating machines and computers; computer software; electrical and electronic telecommunications and communications apparatus and instruments; data communication apparatus and instruments, including portable electronic devices to access the Internet wirelessly; apparatus for recording, transmission or reproduction of sound or images; downloadable ringtones and graphics for telephones and cellular telephones; apparatus and instruments for the processing, transmission, storage, logging, reception and retrieval of data being in the form of encoded data, text, graphic images or video or a combination of these formats; image processing apparatus, instruments and equipment; telecommunications products, including, computer control hardware for use in wireless communications systems; routers; modems; magnetically encoded cards; smart cards; holograms; media for storing information, data, images and sound; blank and pre-recorded magnetic cards; cards containing microprocessors; integrated circuit cards; electronic identification cards; telephone cards; telephone credit cards; credit cards; debit cards; magnetic, digital and optical data carriers, recording and storage media (blank and pre-recorded); recording discs; compact discs; DVDs and other digital recording media; machine readable media; digital video, and data (downloadable) provided from a computer database or the internet; satellite receiving and transmission apparatus and instruments; apparatus for downloading audio, video and data from the internet; television apparatus and instruments; radio and television broadcasting transmitters and receivers; apparatus for access to broadcast or transmitted programmes; programmed-data-carrying electronic circuits; electronic and satellite navigational and positional apparatus and instruments, including global positioning systems; telephones; mobile telephones; cordless telephones; telephone accessories, including, telephone cords and batteries; electronic products, including, digital photograph receivers; telecommunication couplers; telecommunication modular plugs; transceivers; wireless transceivers; teleconferencing telephones; telephone answering machines; internet telephones; wireless telephones; earphones and antennae for cordless and wireless telephones; communication apparatus and instruments for internet access and online streamlining; hands-free devices for car telephones and mobile telephones; in-car telephone handset cradles; mobile phone cases; parts and fittings included in class 09 for the aforementioned goods.

Telecommunication services; mobile, fixed, satellite, cellular, mobile and radio telecommunication services; telecommunications services, including, mobile telephone services, voicemail, facsimile transmission and data transmission; wireless communication services, including, wireless mobile telephone calling, electronic messaging and data transmission service plans; messaging services, including, sending, receiving and forwarding messages in the form of text, audio, graphic images or video or a combination of these formats; online messaging services; unified messaging services; computer aided transmission of messages and images; video conferencing services; video telephone services, teleconferencing services, voice over internet protocol (VOIP) services; paging services; computer and online services, including providing on-line facilities for real-time interaction with other users; computer and online services, including providing on-line facilities concerning topics of education and employment; telephone telecommunications services provided via prepaid telephone calling card; providing prepaid minutes for use on mobile phones; providing telephone communication and internet telephony services; telephone and mobile telephone message collection and transmission, radio-paging, call diversion, answer phone and electronic mail services for others; transmission, delivery and reception of sound, data and images; personal numbering services; hire, leasing and rental of telecommunications, telephonic and communications apparatus and instruments; loan of replacement telecommunications and communications apparatus and instruments; provision of internet access services; provision of access to internet websites; telecommunications services for location and tracking of persons and objects; tracking of mobile telephone via satellite signals; provision of information relating to or identifying telecommunications and communications apparatus and instruments; provision of wireless application protocol services, including those utilizing a secure communications channel; provision of information relating to or identifying telecommunications and communications apparatus and instruments; broadcasting services; broadcast or transmission of radio or television programmes; providing telecommunications connections to computer databases, the internet or other electronic networks; providing access to multiple user network systems allowing access to gaming and betting information and services over the internet and other global networks; provision of wireless electronic transmission of credit and debit card transaction data and wireless electronic savings and payment data via a global computer network; providing access to digital audio, video and data websites from a database, the internet, or other electronic network; streaming of audio and video material on the internet; telecommunication and communication database services, including enabling the consumer to download digital content from a network and server to an individual database; providing access to telecommunications infrastructures for other operators; providing and leasing access time to computer databases, websites, computer bulletin boards, computer networks and interactive computer communications networks; advisory, information and consultancy services relating to all the aforementioned.

Scientific and technological services and research and design relating thereto; industrial analysis and research services; design and development of computer hardware and software; information technology [IT] programming services; information technology [IT] consultancy services; information technology [IT] engineering services; application service provider (ASP), including, providing, hosting, managing, developing, and maintaining applications, software, web sites, and databases in the fields of wireless communication, mobile information access, and remote data management for wireless delivery of content to handheld computers, laptops and mobile electronic devices; providing temporary use of online non-downloadable software and applications for instant messaging, voice over internet protocol (VOIP), video conferencing, and audio conferencing; computer services, including, creating an online community for registered users to engage in social networking; computer services, including, creating virtual communities for users to participate in discussions, get feedback from their peers, and engage in social, business and community networking; computer services, including, hosting electronic facilities for others for interactive discussions via communication networks; application service provider (ASP) featuring software to enable or facilitate the creating, editing, uploading, downloading, accessing, viewing, posting, displaying, tagging, blogging, streaming, linking, annotating, indicating sentiment about, commenting on, embedding, transmitting, and sharing or otherwise providing electronic media or information via computer and communication networks; providing an online network service that enables users to transfer and share personal identity data among multiple online facilities; providing information from searchable indexes and databases of information, including text, electronic documents, databases, graphics, electronic media, photographic images and audio visual information, on computer and communication networks; providing temporary use of non-downloadable software applications for social networking, creating a virtual community, and transmission of audio, video, photographic images, text, graphics and data; providing online facilities that gives users the ability to upload, modify and share audio, video, photographic images, text, graphics and data; providing non-downloadable e-commerce software to allow users to perform electronic business transactions via global computer network; computer services, in particular, application service provider featuring application programming interface (API) software including such software to allow users to perform electronic business transactions via a global computer network; application service provider featuring online interfaces, namely web interfaces and mobile interfaces for connecting sellers with buyers; software as a service (SAAS) services featuring software for sending electronic message alerts, for transmitting orders and sending and receiving electronic messages, and to allow users to perform electronic business transactions via a global computer network.

Insurance; financial affairs; monetary affairs; real estate affairs

computer hardware; computer software, namely, a data and document management system; computer application software, namely, a data and document management system, for mobile phones, smart phones, computer tablets and other electronic devices;

Transmission of data and documents by electronic means for the purpose of ensuring that all data and documents are securely stored and up to date.

Recorded or downloadable computer software for contact center management and operation; recorded or downloadable computer software for call center management and operation; recorded or downloadable computer software for providing customer service and customer support; recorded or downloadable computer software for managing and tracking customer service agent performance and workflow; recorded or downloadable computer software for providing analytics to call centers and contact centers using artificial intelligence and machine learning; recorded or downloadable computer software for providing post-call analytics to call centers and contact centers; recorded or downloadable computer software for providing theme and trend detection and grouping of communications with customer service and customer support agents using machine learning; recorded or downloadable computer software for providing real-time analytics of live calls to call centers and contact centers for tracking, prioritizing, resolving, assisting and escalating calls and customer issues; recorded or downloadable computer software for providing real-time analytics of live calls to agents of call centers and contact centers for real-time awareness of issues and suggestions to resolve those issues; recorded or downloadable computer software for transcribing and indexing calls to call centers and contact centers; recorded or downloadable computer software for compiling, indexing and creating a searchable database of calls and contacts to call centers and contact centers; recorded or downloadable computer software for identifying and categorizing calls to call centers and contact centers based on call sentiment, characteristics and keyword phrases; recorded or downloadable computer software for providing post-call training, coaching and feedback to agents in call centers and contact centers to improve agent performance.