Locally installed downloadable software, including software delivered to users via the internet, or file transfer protocol, or secure file transfer protocol, for capturing, recording, monitoring, managing, analyzing, reporting and visualizing interactions, communications and sentiments between entities; locally installed downloadable software, including software delivered to users via the internet, or file transfer protocol, or secure file transfer protocol, for capturing, recording, monitoring, managing, analyzing, reporting and visualizing interactions, communications and sentiments between entities and their customers; locally installed downloadable software, including software delivered to users via the internet, or file transfer protocol, or secure file transfer protocol, for use in capturing, recording, monitoring, managing, analyzing, reporting, and visualizing interactions, communications, and sentiments across multiple channels of communication; locally installed downloadable software, including software delivered to users via the internet, or file transfer protocol, or secure file transfer protocol, for capturing, recording, monitoring, managing, analyzing, reporting and visualizing communication activities and performance; locally installed downloadable software, including software delivered to users via the internet, or file transfer protocol, or secure file transfer protocol, for data mining and analysis; locally installed downloadable software using artificial intelligence, including software delivered to users via the internet, or file transfer protocol, or secure file transfer protocol, for data mining and analysis; locally installed downloadable software, including software delivered to users via the internet, or file transfer protocol, or secure file transfer protocol, for use in business performance improvement, business process improvement, sales effectiveness, or improvement of customer satisfaction and experiences; locally installed downloadable software, including software delivered to users via the internet, or file transfer protocol, or secure file transfer protocol, for use in ensuring entities are in compliance with regulations or business or organizational policies and procedures; locally installed downloadable software, including software delivered to users via the internet, or file transfer protocol, or secure file transfer protocol, for predictive technology and predictive modeling; locally installed downloadable software using artificial intelligence, including software delivered to users via the internet, or file transfer protocol, or secure file transfer protocol, for predictive technology and predictive modeling; locally installed downloadable software, including software delivered to users via the internet, or file transfer protocol, or secure file transfer protocol, for capturing, recording, monitoring, managing, analyzing, reporting, visualizing, and delivering business intelligence data; locally installed downloadable software, including software delivered to users via the internet, or file transfer protocol, or secure file transfer protocol, for use in market research; locally installed downloadable software, including software delivered to users via the internet, or file transfer protocol, or secure file transfer protocol, that provides real-time alerts and integrated business management intelligence by combining information from various databases and presenting it in an easy-to understand user interface; locally installed downloadable software, including software delivered to users via the internet, or file transfer protocol, or secure file transfer protocol, for use in optimizing workforce performance.

Business consultation in the fields of business performance improvement, business process improvement, sales effectiveness, or improvement of customer satisfaction and experiences; business consultation in the fields of regulation compliance or compliance with business or organizational policies and procedures; analysis of business data; providing business intelligence services.

Software as a service (SAAS) services featuring software for capturing, recording, monitoring, managing, analyzing, reporting and visualizing interactions, communications and sentiments between entities; software as a service (SAAS) services featuring software for capturing, recording, monitoring, managing, analyzing, reporting and visualizing interactions, communications and sentiments between entities and their customers; software as a service (SAAS) services featuring software for capturing, recording, monitoring, managing, analyzing, reporting, and visualizing interactions, communications, and sentiments across multiple channels of communication; software as a service (SAAS) services featuring software for capturing, recording, monitoring, managing, analyzing, reporting and visualizing communication activities and performance; software as a service (SAAS) services featuring software for data mining and analysis; software as a service (SAAS) services featuring software using artificial intelligence for data mining and analysis; software as a service (SAAS) services featuring software for use in business performance improvement, business process improvement, sales effectiveness, or improvement of customer satisfaction and experiences; software as a service (SAAS) services featuring software for use in ensuring entities are in compliance with regulations or business or organizational policies and procedures; software as a service (SAAS) services featuring software for use in predictive technology and predictive modeling; software as a service (SAAS) services featuring software using artificial intelligence for use in predictive technology and predictive modeling; software as a service (SAAS) services featuring software for capturing, recording, monitoring, managing, analyzing, reporting, visualizing, and delivering business intelligence data; software as a service (SAAS) services featuring software for use in market research; software as a service (SAAS) services featuring software that provides real-time alerts and integrated business management intelligence by combining information from various databases and presenting it in an easy-to understand user interface; software as a service (SAAS) services featuring software for use in optimizing workforce performance.

Medical services; veterinary services; hygienic and beauty care for human beings or animals; agriculture, horticulture and forestry services.;

Legal services; security services for the protection of property and individuals; personal and social services rendered by others to meet the needs of individuals.;

Education; providing of training; entertainment; sporting and cultural activities.;

Services for providing food and drink; temporary accommodation.;

Pharmaceutical and veterinary preparations; sanitary preparations for medical purposes; dietetic substances adapted for medical use; and goods ancillary or related to the aforementioned all in class 5

Telephone call analysis services.;

Pharmaceuticals, medical and veterinary preparations; sanitary preparations for medical purposes; dietetic food and substances adapted for medical or veterinary use, food for babies; dietary supplements for humans and animals; plasters, materials for dressings; material for stopping teeth, dental wax.