Providing temporary use of non-downloadable software for use in developing interactive user interfaces; providing online non-downloadable cloud computing software for contact center management; software as a service (saas) featuring software for contact center management; customization and implementation of computer software for contact center management; consulting services in the field of design and customization of software for contact center management; providing temporary use of on-line non-downloadable software and applications used for integrating an organization's voice and data communication systems for operating and managing its directory services, operator services, administrative services, reporting services, answering services, call routing, call distribution, outcalling services, voice response, recording services, speech analytics services, and customized, customer-specific applications.

Advertising and marketing services.

Scientific, nautical, surveying, electric, photographic, cinematographic, optical, weighing, measuring, signalling, checking (supervision), life-saving and teaching apparatus and instruments; apparatus for recording, transmission or reproduction of sound or images; magnetic data carriers, recording discs; automatic vending machines and mechanisms for coin- operated apparatus; cash registers, calculating machines, data processing equipment and computers; computer hardware and peripheral devices; computer software and programs; computer games; compact discs, cassettes, tapes, records, GLVFVILOPVGYG�VDQGYLGHRVGDWDVWRUDJHPHGLDaudio and audio visual recordings; telecommunication apparatus; mobile phone accessories; screensavers; downloadable ringtones and graphics for cellular telephones; video clips; downloadable electronic publications; books recorded on discs or tapes; electronic tickets; parts, fittings, components and accessories for all the aforementioned goods

Paper, cardboard and goods made from these materials, not included in other classes; printed matter; books, brochures, publications, manuals, magazines, newsletters, newspapers and pamphlets; calendars, posters and postcards; bookbinding material; photographs; stationery; adhesives for stationery or household SXUSRVHVDUWLVWV�PDWHULDOVSDLQWEUXVKHVtypewriters and office requisites (except furniture); instructional and teaching material (except apparatus); plastic materials for packaging (not LQFOXGHGLQRWKHUFODVVHVSULQWHUV�W\SHSULQWLQJblocks; parts, fittings, components and accessories for all the aforementioned goods

Scientific and technological services and research and design relating thereto; industrial analysis and research services; design and development of computer hardware and software; design services; computer services; product design and development; editing services for computer programs; art work design; industrial design services; design of packaging; styling agencies (industrial design); graphic arts designing; interior design services; fashion design; architectural services; research and development of new products for others (product development); development of computer systems in the field of graphic arts; design (creation) and development of market research tools; creation of virtual and interactive images; software design and development, computer programming services, hosting of computer sites (web sites); information, research and consultancy services relating to the aforesaid; provision of information relating to the aforesaid; design and development of computer software; updating and maintenance of computer software; installation of computer software and computer programs; development of systems for the storage of data; computer programming; rental of computer software; hosting websites; services of an application service provider, namely, installation, electronic storage, rental, and maintenance of application software that allows users to play and program music and entertainment-related audio, video, text and other multimedia content; computerised data storage services; creation of websites; IT consultancy, advisory and information services; brand consultancy, advisory and information services; services in connection with printing including typesetting, lithography, photolithography and related services; services related to and ancillary to all the aforementioned services.;

Advertising; business management; business administration; office functions; media research and consultation; planning, buying and negotiating advertising and media space and time; advertising, promotional and marketing services; business and business management services; advisory and consultation services in the field of advertising and business and providing advertising for others online over a global computer information network; publicity services; production of advertising matter and commercials; public relations services; market research and market analysis; research and information services relating to business, advertising and marketing; statistical analysis and compilation; opinion polling services; provision of information relating to the aforesaid; provision of the aforesaid services on-line from a computer database or a global computer network; compilation of advertisements for use as web pages on a global computer network; providing media services in the field of one-to-one advertising and marketing, namely, the planning and purchase of media time and space for direct marketing advertising; digital and online advertising; the placement of advertising in the media; organization of promotional campaigns and related consultancy services; data processing; analysis and study of information collected on consumer opinions and behavior through market research and advertising studies; compilation, collection and systemization of data and information; loyalty, incentive and bonus program services; online auctioneering services; services related to and ancillary to all the aforementioned services.;

Computer software consultancy; computer software design; maintenance of computer software; updating of computer software; computer system design; quality control.;

Inventory management services; inventory services, namely computerized inventory control; procurement services for others; inventory management services for companies; equipment management services, monitoring and analyses and reporting on the loss of inventory; data processing; automated data processing; computerized data processing; electronic data processing; data input and data processing; none of the aforementioned items for use in connection with financing services.

Providing temporary use of on-line nondownloadable cloud computing software for contact center management; software as a service (saas) for contact center management; providing use of on-line non-downloadable software and applications for an organization's handling and integration of voice and data communication and computer technologies, namely, directory services, operator services, administrative services, reporting services, answering services, call routing, call distribution, outcalling services, voice response, recording services, speech analytics services, workforce management services and customized, customer-specific applications; installation and maintenance of computer software; monitoring of computer systems; technical support services, namely, diagnosing and trouble shooting of computer hardware and software problems; professional services, namely, customization and configuration of computer hardware and software.

Computer software for contact center management; downloadable cloud computer software for contact center management; computer telephony software, namely, computer and telecommunications programs for combining and integrating voice and data communications with computer technologies; for controlling, monitoring, analyzing, recording, providing, programming, interacting with and responding to voice or electronic information; for controlling internal and external voice and data communication for an organization's computer system; and for handling and integrating an organization's directory services, operator services, administrative services, reporting services, answering services, call routing, call distribution, out calling services, voice response and customized, customer specific applications in the customer service field, and instruction manuals sold or distributed therewith as a unit; computer software for workforce management; computer software for speech recognition and analytics.